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Initial Impression

Was this trader polite and helpful at first contact? Did they take the time to understand your requirements and explain how they would complete the work?

Cleanliness

Did this trader take precautions to minimise dust, dirt, and any damage to your property? If there was any mess was this cleaned to a satisfactory level?

Value

Did you feel that you got value for money for the work that was completed? Did the trader explain any extra/other costs outside the original quote?

Punctuality

Did the trader arrive on time each day that they were carrying out work for you? If the trader had any breaks were they a reasonable length of time?

Quality

Overall how happy are you with the quality of the work? Was each aspect of the job given enough attention to detail and finished to your expectations?